Is it compulsory to insure a wheelchair?
Wheelchairs are excluded from compulsory motor insurance. The regulations also exclude certain vehicles and mobility support elements intended exclusively for people with disabilities or reduced mobility. For scooters and handbikes, it is advisable to check the model's characteristics.
The absence of an insurance obligation does not eliminate the responsibility that may arise for damage caused to other people or their property.
Can my home insurance cover me?
Some home policies include third-party liability outside the home, but their scope varies. You need to check whether they cover the use of your wheelchair, mobility scooter, or handbike, with what limit and what exclusions. It is also advisable to check whether they include claims for damage caused to you by a third party. We can review it with you before you take out a policy.
What devices can be insured?
Manual and electric wheelchairs, mobility scooters and handbikes. There are options for one, two or three wheelchairs. Scooters and handbikes have a specific rate, with options to add wheelchairs; in the case of the handbike, the wheelchair to which it is attached is already included. Check the configuration that corresponds to your devices.
What happens if someone else causes the damage?
The damage claim cover allows you to claim from the responsible third party for injuries, damage to the device and other losses covered in the policy. Compensation is claimed from the responsible party or their insurer; this cover does not equate to automatic compensation from your own insurance.
What should I do if I cause or suffer an accident?
Collect the details of the people involved and witnesses, and keep photographs, invoices and relevant reports. Report the incident as soon as possible to receive instructions on processing. Before making payment commitments or reaching an agreement, check with the team handling the claim.
Does it cover breakdown or theft of the wheelchair?
It does not include own damage cover to repair or replace the wheelchair for these reasons. The insurance focuses on third-party liability, defence and claims against the responsible third party for the damages they have caused you, according to the policy conditions.