Technology
A technology company does not sell software: it sells the promise that the service will still be running tomorrow, and that promise is written into contracts that a generic policy has never read. Our technology risk specialists start from the agreement with your client and the one that binds you to your provider, and present the insurance market with a risk explained in its own language: service levels, indemnities and data processing.
The covers that support a company in this sector
Each one is designed based on the company's real exposure. None are contracted the same in two companies in the same sector.
- Cyber risk insurance24h response and business interruption
- Group health insurance for companiesMedical network and group conditions
- Employee benefits to retain talentTalent retention with Aporta
- Life insuranceProtection for those who depend on you
- Personal accident insuranceFinancial consequences contained
- Subsidy insurance for work absenceIncome while you are signed off
Lo que nos preguntan en technology
Does the cyber policy also cover errors in my software?
They are two distinct and complementary contracts. The cyber policy covers the security incident —intrusion, encryption, data breach— and the stoppage it causes; the programming or configuration error that economically harms the client belongs to professional technology liability. Many software companies maintain both, with their own limits and with the boundary between the two written in both terms and conditions.
What happens if the outage is caused by my cloud provider?
The network interruption guarantee covers the loss of margin due to system unavailability, and by default refers to your own systems. To ensure coverage when the provider is down, you must expressly contract the extension to technology providers. The compensation is payable once the agreed waiting period has been exceeded, so this period is chosen alongside the availability commitment you have already signed with your clients.
A client demands unlimited liability in the contract. What part of that is insurable?
The policy covers the damage you cause, within the contracted limit and with any exclusions it may have; what you assume beyond your legal liability, through a hold harmless clause or an agreed penalty, is usually excluded due to the exclusion of assumed contractual obligations. The useful conversation happens before signing: limit the indemnity to actual damage, cap the penalty, and ensure that this cap fits within the limit you already have.
Our publications related to the Technology sector
Anatomy of a ransomware claim: the seventy-two hours that determine the cost
The ransom is almost never the most expensive item. The costly part is the downtime, the reconstruction of the environment, and the notifications that must be made against the clock.
8 min readRegulatory updates
NIS2: which companies it affects and what changes in their cyber risk policy
The directive greatly expands the number of obligated entities and introduces personal liability for management. What it implies for insurance.
6 min readPractical guide
Collective health: medical network, reimbursement or mixed
The decision that most affects staff satisfaction is not the premium, it is the modality. And it depends on where people live, not where the headquarters is.
6 min read