A jewellery shop concentrates more value in a few metres than an industrial warehouse, and that value changes location every day: from the display window to the safe, from the workshop to the traveller, from the shop to the fair. The programme is designed around that journey, with a limit per situation and the protection measures agreed upon before anything happens.
Insurance for jewellers is an all risks policy on stock, at first risk, covering jewellery, watches, metal and stones against theft, robbery, fire and damage wherever they are: on the premises during opening, in a safe at closing, in the hands of a traveller, in transit, at a fair or in the possession of an external workshop. Each situation has its own limit and protection conditions, and that's where the claim is decided. The premises, furniture and loss of profits are covered by a separate damage policy, and liability towards clients and for pieces left in deposit, by another. We insure the whole as a single programme.
A well-negotiated jewellery policy not only compensates for theft: it allows you to work with more stock, move it, and display it without each decision being an uninsured risk.
The first risk separates what you have from what you can lose at once. Increasing stock during a campaign or due to metal prices does not make the policy insufficient, as long as the annual declaration is honest.
Cover in transit, at fairs, and in the possession of third parties is what allows you to take the sample case to a client, exhibit at a fair, or leave goods on deposit in a shop without financing that risk with the margin.
We negotiate the conditions with the insurer based on the actual shop: the existing safe, the existing alarm, the existing hours. What cannot be met is not included in the terms, so it doesn't appear on the day of the claim.
In a robbery, the problem is not the policy, it's proving what was there. We prepare the file with inventory, invoices, and records, and discuss the valuation with the gemologist expert in their language, not ours.
Street-level shop, in a shopping centre or hotel, with a shop window, display cases and a safe. It is the risk that suffers the most robbery and ram-raiding, and the one with the most protection conditions in the policy.
Metal and stones in the course of work, customer material under repair and pieces in the possession of external smelters, polishers or setters. The value is spread across several sites and everything must be declared.
Sample cases travelling in person, shipments to retailers and goods on deposit in third-party stores. The cover in transit and the unattended vehicle clause are more decisive here than the premium.
Shipments to the final customer by courier, payment gateways with customer data and purchase of gold from individuals. Risks that the classic jewellery policy does not contemplate and must be added specifically.
In this field, the insurer rarely disputes the value of the piece. They dispute whether the protection conditions were met on the day of the claim.
The policy requires a graded safe, an alarm connected to a central station with jamming detection, and display cases emptied at closing. The shop changed the safe or the alarm company and did not communicate it, and the night-time theft is entirely rejected.
At closing, almost all capital must be inside the safe. What remains in display cases or in the workshop counts against a small sublimit. A weekend break-in with goods outside the safe is indemnified by that sublimit, not by what was stolen.
The unattended vehicle clause excludes theft from the boot even if the car was locked and parked for two minutes. It is the most frequent claim among wholesalers and travellers, and the least compensated.
After a robbery, the insurer requests inventory, purchase invoices and the book of entries and exits. What is not recorded in the records is not indemnified, and goods on deposit from suppliers that were not declared, neither.
The definitive scope depends on the wording of each insurer. We review it with you before recommending anything.
El mismo método en cualquier solución: entender la exposición real antes de mirar una prima.
Estudiamos la actividad, el patrimonio y los escenarios plausibles. Sin ese diagnóstico, comparar pólizas es comparar precios de cosas distintas.
Definimos coberturas, límites, franquicias y exclusiones aceptables. Decidimos qué se transfiere al asegurador y qué se retiene de forma consciente.
Presentamos el riesgo a las aseguradoras con las que trabajamos y negociamos condiciones. Somos independientes: no pertenecemos a ninguna compañía.
Revisamos el programa cada renovación y, cuando ocurre el siniestro, actuamos como tu parte técnica frente al asegurador hasta el cobro.
That the capital you contract is the maximum you will receive per claim, without applying the proportional rule even if the total value of the stock is higher. In jewellery, it is the only reasonable formula: the stock is worth much more than can be stolen at once and the price of metal fluctuates weekly. Nevertheless, the real total value is declared, because the premium is based on it and an inaccurate declaration can indeed void the policy.
At a minimum, those already imposed by the Private Security Regulations on jewellers and silversmiths: safe or vault, anti-robbery buttons and connection to an alarm receiving centre, among others. The policy adds its own: the grade of the safe according to the capital, detection of jamming in the alarm, shop windows emptied at closing and, in some cases, two people in the shop during opening. We review them with the jeweller before signing, because a condition that cannot be met is a claim lost in advance.
It depends on how they leave. In the hands of the jeweller or a declared employee, up to a limit per person and provided they are not left unattended. With a cash-in-transit company, up to the limit per shipment. By courier or mail, only if sent with declared value and in the mode the policy admits. In a hotel, the merchandise goes to the establishment's safe. Each segment has its limit, and the work consists of matching them with what the jeweller actually moves.
Own stock is compensated at cost price, not at sale price, unless another basis is agreed. Clients' pieces under repair, at their real value or the one stated on the deposit receipt. That's why the inventory, purchase invoices and photographs of unique pieces are part of the insurance: they are what the expert, usually a gemologist, compares with what is declared. With unique pieces, it is advisable to agree on the value in advance.
Yes, by declaring the fair and the capital being taken. With surveillance and closed showcases, the goods are covered at the stand during opening hours; at night, they must go to the venue's safe, a custody company, or the hotel, and the policy specifies which of the three. Travel with samples is covered under the same rules as in Spain, although some destinations have their own limits or are excluded.
These are three distinct risks and not all are included by default. The switcheroo, replacing a stone or piece while showing it at the counter, is covered in many policies as counter theft, with a sub-limit and on the condition that the piece was shown to one person and in view. Fraud with false payment methods is generally not covered: it is a collection risk and is managed with a protocol. Employee infidelity is contracted as an additional guarantee and requires proof of discovery within the policy's validity.
We review limits by situation, protection conditions, and required records, and we tell you in writing what you would receive today in the event of a robbery, a break-in, or theft in transit.
