Claims
Claim rejection
Decision of the insurer not to cover a file, motivated by an exclusion, lack of declaration, or non-existence of covered risk.
In practice
It must be motivated and in writing, and it does not close anything: contradictory appraisal, a claim before the customer service, and the judicial route are possible, with the prescription running in parallel.
Where it is addressed
This term is covered in Siniestros and applies when taking out Gestión de Siniestros.
